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Professional service, enrich guest experience and systematic hotel activities are the keys for building reputation and creating a loyal customer base. Owners of guest centric hotels are always looking for communication solutions that facilitate automation of regular hotel operations. They need products that enable their employees to respond to guest’s request from anywhere in the hotel.

  • Matrix offers all-in-one and integrated Hospitality PBX solution for small budget to luxury hotels. Matrix hospitality communication solution empowers hoteliers to meet the industry-wide communication challenges and deliver superior guest experience. Matrix solutions are scalable to address the current as well as future communication needs of hotels of every size.
  • Matrix Hospitality Phone systems are based on cutting-edge IP technology and state-of-the-art design. These solutions are scalable to address the current as well as future communication needs of hotels of every size.
  • Hotel staff can enhance guest experience and improve staff productivity with hospitality features, front desk, PMS integration, staff mobility extensions and voicemail with personalized greetings by Hospitality PBX.

Check in to a better hotel phone system today.

Let Cloudphone help you manage your Front of house to back of House Technology requirements,to meet the needs of todays connected world.

Increase Staff Productivity and Efficiency

Matrix systems with integrated hotel features help concierge and operator to reduce the time spent on administrative activities and devise innovative guest services.

Order a Free Specialist Consultation

Our Products

To get started, please go over all of our plans to let our operators know which one works for you the best!
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Retain Loyal Guests

Advance hospitality features help hotel staff to deliver personalised services and prompt response to guest requests, all adding to better guest experience. This helps convert new guests into regular visitors and retain loyal guests.

Streamlines Hotel Business Processes
Matrix Hospitality enables hotel staff to respond through the communication solution while on-the move, allocate resources dynamically and integrate specialized property management systems to streamline and automate hotel business processes.



Hotel staff, located anywhere in hotel premises, can respond to the guest requests while on-the move. They can use Wi-Fi phones and mobile phones as service extensions to increase reachability and fast responsiveness.

PMS Integration -

Matrix hospitality solution is open and easy to integrate with any third party Property Management System (PMS). Below is the list of PMS/HMS, which can be readily integrated with Matrix Hotel-Motel IP-PBX.
Note: If any of your PMS is not listed here. Please contact us at

What Do You Get With our Soft Phone?

  • Use your web browser as a telephone; it runs right inside your browser.
  • Place outgoing calls to any phone using a USB headset or microphone.
  • Put callers on hold and transfer calls to 3rd party numbers.
  • If you need to ignore an incoming call, use a “Not ready” button while your browser phone is ringing, so that other agents can pick up the call

Our Prices

Essential Phone System

Starts at

€ 14

Per User Per Month (Reduces with Scale)
  • Unlimited IE Landline & Mobile Calling
  • Unlimited UK Mobile & Landline calling
  • Hosted Phone Seats with PBX
  • Free Number Porting
  • Per User Price reduces with scale
  • Auto attendant/IVR to direct your calls
  • Free Number Porting
  • Zero downtime when you switch
  • Full installation and training
  • Flexible features to add on
WLAN It and Mobile Coverage Solutions

Our team manage and installs complete networking projects in all types of properties.

Whether you are planning to refurbish or redeveloped, our team can will be able to do a complete survey, advise on the best options. We can offer a fully managed design delivered as part of a flexible managed service contract or delivered a s a capital project in conjunction with your design team.

Wi-Fi is now a critical component of all guest services. We design a secure managed solution to meet the changing needs as more services are delivered across the WIFI Network.

Considering Upgrading your WIFI?

Providing a great coverage across the property is sometimes difficult to achieve, but our team will assess your Wi-Fi needs and provide you with a comprehensive plan to install or upgrade your network, ensuring that your guests have access to secure high-speed network, with 100% property coverage.

Do you require additional Mobile Coverage –

We offer a dispersed Mobile Access Network solution which is approved by Comreg and Ofcom, to extend coverage across all the Mobile Networks including 5G

Our Services


  • WI-FI
  • Telephone station PBX
  • Mobile applications for staff & guests
  • IT Network Security


  • Wi-Fi access
  • Stylish guest room phones
  • Guest applications & personalized services


  • Telephones for staff
  • Contact center platform
  • Call recording systems
  • Headsets


  • Wi-Fi access
  • Videoconferencing systems
  • Speakerphones
Wi-Fi & Networking Partners Include

Extend Mobile Coverage

We can undertake a survey to help you identify poor mobile coverage areas within your site, and design a solution to extend full mobile spectrum coverage across your site.

Cloudphone are a supplier of Stella Doradus a globally renowned manufacture of approved repeaters that instantly improve mobile phone coverage for both calls and data across 2G, 3G, 4G & 5G. The repeaters are wideband and multi-operator, giving instant improvement to call

We undertake a survey for a minimum charge which can be then offset against any solutions purchased across our product range.

Following our survey we will identify site specific requirements from onsite survey or from reviewing plans provided by you.

Our solution is professionally installed and managed by our skilled technicians.

At Cloudphone, Your service comes with an experienced account manager and a hands-on service that is unmatched within the industry.
Call now for Services!

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123, New Lenox
Chicago, IL, 60606

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